3-Year / 36,000-Mile WarrantyCovered repairs are backed across North America through the Certified Auto Repair program and honored at participating shops wherever you travel.
Our Services
Honest Repairs, Written Estimates
Neff's Parkersburg is a full-service repair shop for cars, trucks, SUVs, and trailers. Repair times come from published labor guides — the same book time dealerships use — and every job is quoted in writing for your specific vehicle and approved by you before we start.
Services
Repair & Maintenance
During our soft opening a few services are limited while the last of our equipment is installed. If you need something specific, call (304) 699-3636 and we'll tell you plainly whether we can do it this week.
Brake Repair
Free brake checks. Pads, rotors, drum brakes, calipers, wheel cylinders, brake lines and hoses, master cylinders, fluid flushes, ABS diagnostics, and parking brakes on cars, SUVs, and light and full-size trucks. Covered brake repairs are backed by our 3-year/36,000-mile nationwide warranty.
Oil Changes & Preventive Maintenance
Full synthetic or synthetic blend oil changes with fluid top-offs included and a discounted tire rotation while you're here. You're welcome to bring your own oil and filter; we'll do the work. We also handle the maintenance side of ownership: cooling systems, belts and hoses, fluid exchanges, cabin and engine air filters, wiper blades, and factory-scheduled maintenance. No appointment deposit is required for an oil change.
Wheel Alignments
Toe-in (“Toe & Go”) and complete alignments — toe, camber, and caster, front and rear where applicable — with a before-and-after printout and a 30-day warranty. If worn parts need replacing first, the alignment inspection charge is credited toward your alignment once repairs are done.
Suspension, Steering & Lift Kits
Ball joints, hub and wheel bearing assemblies, control arms, tie rod ends, sway bar links, shocks, and struts, plus leveling and lift kits. Suspension work and alignments go hand in hand, and we'll take care of both in one visit.
Coming Soon
WV State Inspections
State inspections are not available at our Parkersburg location yet. We'll announce it here and on our Facebook page as soon as they are. Once live, we'll inspect passenger vehicles, trucks, trailers, motorcycles, modified vehicles, and commercial vehicles by appointment, about 30 minutes per vehicle, with fees set by the State of West Virginia and no appointment deposit required.
Diagnostics & Check Engine Lights
Codes, warning lights, noises, and smells are a basic diagnostic: a half hour of technician time for $50 plus tax. If we only diagnose it, the $50 is the charge. If you have us do the repair, the $50 becomes a deposit toward the repair cost. Advanced diagnostics (wire tracing, intermittent electrical faults, module and network problems) are billed per hour at our hourly rate, estimated up front, and never exceed what you approved. Full details.
Engine & Transmission
From tune-ups and drivability work — spark plugs, ignition coils, fuel injectors, sensors, gaskets, thermostats, water pumps — through the larger jobs: timing kits, head gaskets, rebuilds, and full engine and transmission replacements. Covered engine and transmission repairs are backed by a minimum 3-year/36,000-mile nationwide warranty, and every job is quoted in writing before it begins.
A/C & Heating (HVAC)
Complete HVAC service on both the older R134a and newer R1234yf refrigerant systems: compressors, condensers, evaporators, heater cores, blend door actuators, blower motors, and climate control diagnostics.
Exhaust & Custom Exhaust
Mufflers, pipes, flex pipes, catalytic converters, hangers, and leak repairs to factory specification, along with custom exhaust work. An exhaust leak is more than noise; it can pull fumes into the cabin, so it's worth having checked promptly.
Tires & Tire Services
All major brands, mount and balance, tire recycling, patches and repairs, and TPMS sensor service. Buy your tires here and rotations are free for the life of the tires. Tire orders require a deposit before the tires are ordered; see our shop policies.
Batteries, Starters & Electrical
Batteries, starters, alternators, and complete charging system testing and repair. If your vehicle cranks slowly, clicks, or keeps going through batteries, we test the whole system rather than replacing parts and hoping. Parasitic drains, wiring faults, and lighting problems too.
Fleet, Business & Warranty Work
We service commercial fleets for local businesses with priority scheduling and consolidated billing. We accept most fleet management plans, such as Holman / ARI, and work with most third-party warranty companies, such as CarShield; we handle the claim and billing directly with them. Local businesses qualify for our discount program, employees included. Fleet accounts and third-party warranty jobs are exempt from our deposit requirements.
3-Year / 36,000-Mile Warranty
Roadside AssistanceCovered warranty repairs include Certified Auto Repair roadside assistance benefits. Towing and rental car help may be available if trouble strikes away from home.
Financing Available
For larger repairs, we offer financing through Synchrony, Snap Finance, Affirm, and Sunbit (Sunbit is available to Ohio and Pennsylvania residents). See our payment options.
No Work Without Approval
We diagnose, we quote in writing, and you decide. We'll show you the problem on your own vehicle and return your old parts on request.
How Pricing Works
A Quote First, Every Time
Labor by the Book
Labor is billed at our posted hourly rate using the labor time in published guides, the same book time dealerships use. We do not make up hours. You'll receive a written estimate for your vehicle before any work starts.
Why no posted prices? Parts, oil, and fuel costs are changing quickly, and a “starting at” number that is wrong next month helps nobody. A written quote for your vehicle is always accurate.
Deposits & Diagnostics
Most appointments require a $50 deposit that comes right off your final bill. Oil changes and tire rotations do not. Basic diagnostics are $50 plus tax: a charge if we only diagnose, a deposit toward the repair if you have us fix it. Special-order parts and tires are paid for before we order them.
Ready When You Are
Book online, request a written estimate, or call the shop. We'll take it from there.